Exchange Policy
Purchasing products or services from many Internet sites can be a risky
proposition. However, all of our products and services are backed by our 30-day Guarantee.
Was there a mistake on your order? Did you receive the wrong item? Is the fit or feel not what you expected?
You don't have to jump through hoops or untangle a complicated
collection of legalistic phrases to take advantage of our return
policy. You don't have to pay some exorbitant restocking fee.
All you have to do is call our friendly customer service staff at 1-800-847-4478 to arrange the correction of unsatisfactory items within 30 days.
For a refund, return the items with an explanation of the problem to:
QB Stores Assurance Department
1400 Marstellar Street
Wilmington, NC 28401
You can be comfortable doing
business with us. If you have any questions please feel free to call our customer service line at 1-800-847-4478.